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Advert-ID: 15078109

Opportunity for young professionals - Application Support Engineer - Try and Hire 6 months - Financial Sector

Are you a recent graduate in IT and do you have a first similar experience ? Are you fluent in French and English ? Are you familiar with application monitoring and application lifecycle ? Are you available quickly and ready for a new challenge ? Do not wait and apply !

About the role

For our client, a Fintech structure based in Geneva, we are looking for an IT Support in order to strengthen their team. You will provide front-line support to company's customers by ensuring that the network is up and running, and by assisting them in case of issues or incidents.

Job duties

  • Provide application support to end-users
  • Support customers when they raise an incident and escalate to L3 if needed
  • Read code (JavaScript) to perform basic investigation and debugging of problems
  • Deploy, maintain, document the platform monitoring, including dashboards and alarms
  • Write scripts and programs to gather data for monitoring and analysis of problems.
  • Review release and coordinate around deployment/post release checks
  • Actively seeks reduction of dependency on manual interventions by ops staff
  • Schedule and run the Disaster Recovery Plan periodically
  • Propose improvements of the  software

We are looking for

  • Recent graduate in IT with a first experience in application support or development
  • Bachelor in Computer Science, Software Engineering or related field
  • Ability to communicate with technical and business teams
  • Good knowledge of administration, monitoring and support tools (Zendesk, Grafana, Zenduty, etc.) is a plus
  • Good documentation skills, fluent in tools like: Confluence, Jira, SharePoint, ...
  • Fluent in English and excellent communication skills
  • Team player, proactive, responsible, exemplary
  • Commodity trade finance knowledge is a plus
Apply here!