Opportunity for young professionals - Application Support Engineer - Try and Hire 6 months - Financial Sector
Quick facts
- City:
- Genève
- Extent:
- Full time
- Type of work:
- Recruitment
- Start date:
- ASAP
- Other:
- Try and Hire, Full-time, 6 months + permanent contract
Quick facts
- City:
- Genève
- Extent:
- Full time
- Type of work:
- Recruitment
- Start date:
- ASAP
- Other:
- Try and Hire, Full-time, 6 months + permanent contract
Do you have questions about this job?
Fabien Minisini or a colleague in the recruitment team will gladly answer you on geneve@academicwork.ch. Please specify advert-ID in your email: 15078109
Are you a recent graduate in IT and do you have a first similar experience ? Are you fluent in French and English ? Are you familiar with application monitoring and application lifecycle ? Are you available quickly and ready for a new challenge ? Do not wait and apply !
About the role
For our client, a Fintech structure based in Geneva, we are looking for an IT Support in order to strengthen their team. You will provide front-line support to company's customers by ensuring that the network is up and running, and by assisting them in case of issues or incidents.
Job duties
- Provide application support to end-users
- Support customers when they raise an incident and escalate to L3 if needed
- Read code (JavaScript) to perform basic investigation and debugging of problems
- Deploy, maintain, document the platform monitoring, including dashboards and alarms
- Write scripts and programs to gather data for monitoring and analysis of problems.
- Review release and coordinate around deployment/post release checks
- Actively seeks reduction of dependency on manual interventions by ops staff
- Schedule and run the Disaster Recovery Plan periodically
- Propose improvements of the software
We are looking for
- Recent graduate in IT with a first experience in application support or development
- Bachelor in Computer Science, Software Engineering or related field
- Ability to communicate with technical and business teams
- Good knowledge of administration, monitoring and support tools (Zendesk, Grafana, Zenduty, etc.) is a plus
- Good documentation skills, fluent in tools like: Confluence, Jira, SharePoint, ...
- Fluent in English and excellent communication skills
- Team player, proactive, responsible, exemplary
- Commodity trade finance knowledge is a plus